Note — general guidance only: Workforce needs, compliance requirements and software features evolve. Confirm current ClubsHR capabilities and Fair Work obligations before updating club policies.



From the Illawarra coast to the far west, ClubsNSW members face the same daily juggle—keeping rosters full, compliance tight and teams energised. Paper rosters and inbox threads can’t keep up. ClubsHR, built with ClubsNSW, brings mobile-first workflows and compliance-ready tooling so your club runs smoother and your people feel supported.



The ClubsNSW Reality at a Glance

• Shift Complexity:
Bars, kitchens, gaming and functions change by the hour—spreadsheets don’t.

• Compliance Load:
Award rates, penalties and record-keeping demand accuracy at speed.

• Youthful Workforce:
Casuals expect flexibility, visibility and quick feedback—not voicemail tag.

• Member Experience:
Happy, well-rostered teams create better nights on the floor.

Why ClubsNSW Members Choose ClubsHR

• Award-Aware Rostering
Build rosters that understand penalties and classifications—reducing pay errors and audit stress.

• Mobile Shift Management
Staff check, claim and swap shifts in-app; managers fill gaps without the phone-around scramble.

• Instant Recognition & Notes
Drop quick kudos (“Great member feedback tonight!”); ClubsHR logs wins where everyone can see them.

• Role & Skill Tags
Tag Gaming Specialist, Duty Manager, Functions Lead; surface the right people when you drag shifts.

• Compliance Record Vault
Store RSA/RCG, first-aid and certificates with expiry alerts—no surprises mid-service.

• Pulse Surveys & Polls
Two-tap check-ins after events flag burnout and training needs before they become resignations.

Engagement Moves That Work in NSW Clubs

  1. Flex Windows – Let casuals set preferred ranges (e.g., “Tue–Thu after 4 pm”); fill gaps fast without guesswork.
  2. Friday Feedback – One-tap pulse (“Highlight of the week? Any blockers?”); share trends in Monday briefings.
  3. Purpose Posts – Celebrate community grants and charity raffles in-app; connect shifts to mission.
  4. Digital Badge Board – Recognise RSA refreshers and menu-item mastery with in-app badges.
  5. Career Notes – Log ambitions (“wants to learn espresso dialing”); align coaching and rostering.



Implementation Checklist

  • Turn On Award Logic – Set your award in ClubsHR so penalty rates calculate automatically.
  • Upload Compliance Docs – Centralise RSA/RCG and first-aid with expiry reminders.
  • Tag Core Skills – Start with Bar, Kitchen, Gaming; add specialties as you go.
  • Enable Push Notifications – Make mobile alerts the default; cut duplicate emails.
  • Review Pulses Monthly – Use survey insights to tweak rosters and training plans.

Final Take

ClubsNSW venues need reliability on the floor and confidence at audit time. ClubsHR delivers both—award-aware rostering, real-time recognition and visible skill pathways in one mobile platform. The result: fewer admin fires, stronger teams and better nights for your members.